Payment methods and billing status
Update the primary card, billing address, and resolve organization billing states.
Organization owners and admins can open Settings > Billing > Payment to view the primary payment method, billing address, and organization billing state.
Payment methods
The current self-service setup supports one primary card. Parix displays the payment method type, last four digits, and expiration date when the external lookup succeeds. The Backup slot currently shows None on file.
Select Update payment method to open a new Stripe-hosted setup session. Complete the external flow and return to Parix before assuming the new card is active. If details cannot be loaded, the page says Payment method details are unavailable without exposing the underlying payment object.
The billing address is read from the primary payment method. Select Edit to use the same hosted setup flow to update it.
Organization billing states
| State | Payment-page label | Effect |
|---|---|---|
uninitialized | Setup required | No completed billing setup is recorded. Billable creation and upgrades are blocked. |
setup_pending | Setup pending | A setup session has started but has not been completed and validated. |
active | Active | A customer and primary payment method are available for billable provisioning. |
past_due | Past due | Payment failed and a grace period can apply. Update the payment method. |
blocked | Blocked | Billable work is blocked. An eligible owner or admin can still be offered a hosted checkout while attempting a billable action. |
The page separately shows Payment method on file or No payment method. An Active label is not sufficient for provisioning if the required customer or primary payment method is missing.
Grace periods and provisioning
When payment fails, Parix marks the organization past due and records a grace-period end date. During an unexpired grace period, provisioning can continue when the customer and primary payment method remain present. A degraded Developer subscription can still block additional Developer databases during that grace period. When the grace period expires, new provisioning and upgrades are blocked even if the visible billing state is still Past due.
Updating a valid payment method through the completed setup flow returns the organization to Active and clears the grace-period date. A later successful invoice payment also returns the organization to Active.
If the state is Blocked, a billable action can offer an owner or administrator a hosted checkout, and Edit for the billing address uses the same setup flow. Complete one flow and return to Parix; if the organization remains blocked, contact support rather than repeatedly opening new checkout sessions.